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Irene Watt

How to choose the accounting software that’s right for your firm

No two accounting firms are the same; they all have different business values, different goals, and different ideal clients. So how do you choose the accounting software that’s right for your firm? Fortunately, there are some must-have features that will boost business at any accounting firm regardless of size, clientele or budget.

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Irene Watt

How to deliver exceptional service to your individual clients

Delivering exceptional service to your individual clients is difficult because they tend to pass through but once a year… However, exception service is the foundation for long-term growth and profitability for accounting firms so we all need to get better or risk losing more and more clients to the ATO’s MyTax.

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